NHS Pharmacy First
How The NHS Pharmacy First Service Works
Our Step-by-Step Guide makes it easy to get the care you need. Follow our simple instructions to access treatment for minor ailments, from consultation to medication pickup.
Check Your Symptoms
Read our symptom checker below if you're showing signs of one of the relevant conditions and select the condition link to get started.
Book Your Appointment
We'll take a few details and ask you about your condition. You'll then be able to choose a time and date for a consultation with one of our pharmacists.
Have Your Consultation
We'll email confirmation of your appointment along with a video link to speak with our pharmacist about your symptoms.
Get Your Treatment
Our pharmacist will chat to you about the most suitable treatment. They might issue a prescription or advise on helpful treatments.
Pharmacy First Services
Sore Throat
A sore throat involves pain, scratchiness, or irritation in the throat, often caused by infections or irritants. It can be effectively relieved with proper care and quick treatment.
Sinusitis
Sinusitis is the inflammation of the sinuses, often causing congestion, facial pain, and pressure. It can be triggered by infections, allergies, or other factors.
Shingles
Shingles is a painful rash caused by the reactivation of the chickenpox virus, leading to blistering and discomfort. Early treatment can help manage symptoms.
Impetigo
Impetigo is a contagious skin infection causing red sores and honey-colored crusts. Prompt treatment can help clear the infection and prevent spreading.
Earache
Earache involves pain or discomfort in the ear, often due to infections or other conditions. Early care can relieve pain and address underlying causes.
Urinary Tract Infection (UTI)
A urinary tract infection causes discomfort, frequent urination, and possible pain. Prompt treatment helps alleviate symptoms and complications.
Infected Insect Bites
Infected insect bites can cause redness, swelling, and pain. Prompt treatment helps prevent further infection and relieve symptoms effectively.
Check Your Symptoms
Read our symptom checker below if you're showing signs of one of the relevant conditions and select the condition link to get started.
- Are 18 or over, or have a child aged 5 and above with a sore throat
- A raised temperature (above 38°C)
- Pain when swallowing
- Red, inflamed tonsils
- White, streaky patches on the tonsils
- Facial pain, pressure, or tenderness
- Blocked or stuffy nose
- Thick nasal discharge (yellow or green)
- Headache or toothache
- Loss of smell or taste
- Pain, tingling, or burning in one area of the body
- Red rash that appears a few days after pain
- Fluid-filled blisters that crust over
- Itching or sensitivity to touch
- Fever, headache, or fatigue
- Red sores around nose, mouth, or hands
- Sores burst and form honey-colored crusts
- Itchy or mildly painful patches
- Contagious and spreads easily
- Crusting or oozing skin lesions
- Sharp, dull, or throbbing ear pain
- Feeling of fullness in the ear
- Difficulty hearing or muffled sounds
- Fluid drainage from the ear
- Fever or irritability (especially in children)
- Burning or pain when urinating
- Frequent urge to urinate
- Cloudy, dark, or strong-smelling urine
- Lower abdominal discomfort
- Fever or tiredness (if infection spreads)
- Increased redness or swelling around bite
- Warmth and tenderness at the site
- Pus or oozing from the bite
- Fever or swollen glands nearby
- Pain or itching that worsens over time